Answer before they bounce
Visitors get answers about services, prices and availability in your words, any hour.
Webchat
Website visitors helped — and turned into enquiries.
Add one line of code and the same agent answers visitors on your website, captures their details and hands to your team when they ask for a person.
Capture the lead
Name, number and what they need are captured as a ticket and your team is alerted — no form to fill in.
Talk, not just type
Click-to-talk voice in the browser: visitors can speak to the same assistant without picking up the phone.
Example
What a conversation looks like
Sample data for a fictional business — your agent uses your services, prices and rules.
Illustrative webchatIllustrative example
Customer
Are you taking on new patients? I need a check-up.
ParlioTec
Yes — a new-patient check-up is £65 and takes 30 minutes. Would you like to book online, or shall I take your details for the team to call you?
Customer
Take my details please. Sam Carter, 07700 900555.
Lead captured · ticket raised · reception alerted
Controls
You stay in charge
Ask before handing off
The agent asks what the visitor needs so your team gets a routed, briefed conversation — not a blank 'chat with us'.
Departments
Hand to the right team using the same departments you set up for phone transfers.
Visitor status
Visitors see when a person has joined and when the conversation is closed.
Your branding
Colours and greeting to match your site; the widget lives on your domain.
Works with
Connects to what you already use
Any website (one script tag)Booking linksTickets and InboxClick-to-talk browser voice
Full list on the integrations page - plus 7,000+ apps through Zapier.
FAQ
Webchat questions
Can webchat book appointments directly?
It answers availability questions and shares your booking link or raises a ticket for your team to confirm. Direct diary booking is a phone feature today.
Does it work on mobile sites?
Yes — the widget is responsive and the voice option uses the browser microphone with permission.
Will it make things up?
No. It answers from your FAQs and configuration; if it doesn't know, it says so and offers to pass the question on.
Be there for every customer conversation.
One AI agent, connected to the channels your customers already use. 14 days free — no card, no obligation.