See what it caught
The Value page shows calls answered you'd have missed, bookings made and revenue recovered, in pounds.
Inbox & insights
Every conversation in one place. Every number in pounds.
A shared Inbox for calls, email, SMS, WhatsApp and webchat, plus analytics built for owners: what customers wanted, when demand arrives, what it was worth — and an AI advisor that says what to change.
Ask in plain English
“Missed calls after 5pm last month?” — Ask AI returns the chart. Trends by hour and weekday, first-time vs returning, FAQ gaps.
Act on advice
The AI advisor reads your numbers, proposes changes with expected impact, applies them in one click and measures the result.
Example
What a conversation looks like
Sample data for a fictional business — your agent uses your services, prices and rules.
Illustrative advisor recommendationIllustrative example
Advisor: 14 callers asked about weekend availability last month and were offered weekday slots only.
ParlioTec
Recommendation: open Saturday mornings for 'Boiler service' (90 min) with Tom. Expected impact: +6 bookings/month (≈ £720). Apply?
Applied · measured in next week's digest
Controls
You stay in charge
Inbox
Threads from every channel, assignment, notes, canned replies, SLA alerts, human takeover and hand-back.
Quality
Every call QA-scored and explained; unanswered questions clustered into proposed FAQ fixes; a regression pack gates every publish.
Search
Full-text search across transcripts and summaries, jumping to the moment in the recording.
Reports
Weekly digest, scheduled reports and CSV export with one column per extracted field.
Works with
Connects to what you already use
Weekly email digestScheduled reportsCSV exportCRM sync (HubSpot, Salesforce, Pipedrive, Zoho)Microsoft Teams and Slack alerts
Full list on the integrations page - plus 7,000+ apps through Zapier.
FAQ
Inbox & insights questions
Is this just call logs?
No — it's demand, resolution, transfer quality, team utilisation, revenue and missed-revenue views, with forecasts for the week ahead.
Can my team get alerts?
Yes — by email, SMS, Teams or Slack for new leads, urgent tickets, approvals and handoffs.
Can I see why the agent did something?
Yes — call explainability shows the rule or FAQ behind each decision, next to the transcript.
Be there for every customer conversation.
One AI agent, connected to the channels your customers already use. 14 days free — no card, no obligation.