From first ring to booked job
Under the hood: real-time speech recognition, a language model briefed on your business, a natural British voice — and a set of tools that let it check calendars, create tickets, send texts and transfer calls.
Four steps
Tell it about your business
Paste your website or answer a few questions. ParlioTec drafts the greeting, FAQs and rules; you edit in plain English in Assistant Studio.
Connect your diary and team
Link Google or Outlook, set booking rules and service types, add team members with their skills and shifts — or point it at your scheduling tool.
Point your number at it
Divert your existing number, take a new UK number from us, or connect your PBX / SIP trunk. Warm transfers ring your staff as usual.
Watch it work, then improve it
Live transcripts, recordings, QA scores and the AI Advisor show what callers want and what to change. Publish updates safely with the regression pack.
What happens in those first seconds
Screen
Withheld or blocked numbers are handled by your screening policy before a minute is used. Returning customers are recognised from their number.
Greet & consent
Your greeting, in your chosen voice, with the recording announcement your policy requires. After-hours and holiday personas switch automatically.
Understand
The assistant listens continuously — callers can interrupt — and works out intent: book, ask, report a fault, reach a person.
Act
It checks live availability against your booking rules and team, books the slot, opens a ticket, sends an SMS, or warm-transfers with a spoken briefing.
Escalate safely
Emergencies follow your rules: on-call team member, out-of-hours booking, or a choice offered to the caller. Sensitive actions can pause for a human approval.
Wrap up
Summary, extracted details, QA score, contact record and CRM sync happen automatically. The owner can get a text summary within seconds.
Three ways to connect your number
Divert
Forward your existing landline or mobile to your ParlioTec number — always, when busy, or after a few rings. Nothing else changes.
New UK number
Pick a local, 03 or 0800 number in the dashboard and publish it. Extra numbers per site or marketing channel for attribution.
PBX / SIP trunk
Connect your phone system as a SIP trunk with DDI routing and registration health; warm transfers ring internal extensions.
Stop losing the calls you paid to get.
Set up in an afternoon. Free trial on every plan, no card needed. Keep your number, your calendar and your team's way of working.