Answer the common questions
Prices, areas covered, opening hours, what's included — answered from the same knowledge your phone agent uses.
Email
Enquiry emails answered in your words, from your domain.
Forward your enquiries mailbox to ParlioTec. It reads each message, answers from your FAQs and services, and replies from your own address — or drafts the reply for you to approve.
Book from the email
Offers real slots from your live diary and books the one they choose, with a confirmation — or shares your booking link if you prefer one.
Route the sensitive ones
Complaints, cancellations, refunds and legal matters are never auto-answered; they go straight to a person with a summary.
Example
What a conversation looks like
Sample data for a fictional business — your agent uses your services, prices and rules.
Illustrative email threadIllustrative example
Customer
Do you cover Clapham and roughly what would an end-of-tenancy clean on a 2-bed flat cost?
ParlioTec
Yes, we cover Clapham. A two-bedroom end-of-tenancy clean starts from £220 including the oven and inside windows. You can pick a slot at brightclean.co.uk/book, or reply with a preferred time and the team will confirm.
Sent from [email protected] · thread and ticket in Inbox
Controls
You stay in charge
Approval rules
Choose per topic whether replies send automatically or wait for your approval in the Inbox.
Your domain
Add two DNS records (we detect your provider and give you the exact steps) and replies come from your own address. Until then they go from a ParlioTec address with your name.
Threading
Replies stay in the customer's original thread; quoted history is stripped so the agent reads only the new message.
Mailboxes per plan
One mailbox on Starter, three on Growth, ten on Scale, unlimited on Enterprise.
Works with
Connects to what you already use
Google Workspace forwardingMicrosoft 365 mail-flow ruleAny mailbox that can forwardYour own sending domain (DKIM/SPF)
Full list on the integrations page - plus 7,000+ apps through Zapier.
FAQ
Email questions
Does it read my whole inbox?
No. Only the mailbox you choose to forward, and only new inbound messages.
Can I check replies before they go?
Yes — set a topic to 'approve first' and the draft waits in your Inbox. Sensitive topics always wait for a person.
What if it doesn't know the answer?
It says so, asks for the detail it needs or passes the thread to your team with a ticket. It doesn't invent prices or promises.
Be there for every customer conversation.
One AI agent, connected to the channels your customers already use. 14 days free — no card, no obligation.