Book appointments
Checks your live Google or Microsoft diary — or your team's pooled availability — and books a real slot by your rules. Confirmation by text.
How it works →One agent. Four ways to connect.
One AI agent.
Every conversation.
Every channel.
Meet the AI-powered front desk for your entire business. ParlioTec answers calls, replies to emails and messages, chats with website visitors and books appointments — all working together.
14 days free · no card needed · cancel anytime
- Keep your number and your email address
- Hands to a person when it matters
☎Phone
“My boiler's stopped — can someone come out this week?”
✉Email
“Do you do end-of-tenancy cleans in SW4, and what's the price?”
💬Messaging
“Hi, can I move Thursday's appointment to Friday?”
🌐Webchat
“Are you taking on new patients? I need a check-up.”
ParlioTec agentYour business knowledge · your rules
Appointment bookedvia phone · logged in Inbox
Wherever customers reach out, you're ready.
Calls answered
Every call picked up, 24/7. Booked, answered or put through to a person.
Explore phone →Emails handled
Forward your enquiries mailbox. Replies go out in your words, from your domain.
Explore email →Messages replied to
SMS and WhatsApp answered, confirmations and reminders sent automatically.
Explore messaging →Website visitors helped
A chat widget on your site that answers, captures the lead and can hand to your team.
Explore webchat →Why it matters
Every missed enquiry is a customer who goes elsewhere.
69%of callers who reach voicemail hang up without leaving a message
30 to 40%of inbound calls go unanswered at a typical UK small business
60 to 70%of missed callers ring the next business instead of trying again
Outcomes
Not just answers. Actions.
Turn enquiries into appointments, next steps and happier customers — without switching between tools.
Qualify enquiries
Captures the details you ask for, scores the lead and raises a ticket with everything your team needs to follow up.
How it works →Hand off when it matters
Warm-transfers urgent callers with a spoken briefing. Complaints, cancellations and refunds always reach a person.
How it works →Unified intelligence
One business. One consistent voice.
Set up your business information, services, FAQs and rules once, then deliver a consistent experience across every connected channel.
- Same services, prices and FAQs on every channel
- Same transfer, approval and escalation rules
- Channel-specific settings stay yours — e.g. which emails need approval before sending
- Every conversation lands in one Inbox with tickets and follow-ups
Assistant StudioPublished · v12
ServicesBoiler service · 90 min · Repair · 60 min
FAQs42 answers · pricing, areas, guarantees
RulesGas smell → on-call engineer · Refunds → person
ChannelsPhone · Email · WhatsApp · SMS · Webchat
Illustrative configuration · yours is drafted from your website
Demo
See one agent handle four conversations.
A real recorded phone call, and worked examples of email, messaging and webchat — each ending in a next step.
Recorded sample callReal audio · fictional business
0:00
GemmaGood morning, Northside Heating, this is Gemma. How can I help you today?
CallerOh hi. My boiler's stopped working this morning and there's no hot water. Can someone come out this week?
GemmaSorry to hear that, I can sort that for you. Is anyone in the house vulnerable, or is there any smell of gas?
CallerNo, nothing like that. It's just not firing up.
GemmaOkay, that's a repair visit, which is booked as an hour. Tom's free on Thursday at ten, or Friday at two. Which suits you better?
CallerThursday at ten would be great.
GemmaLovely. Can I take your name and the postcode for the property?
CallerIt's Sarah Bennett, and the postcode is M20 4XY.
GemmaThank you Sarah. And is the number you're calling from, ending nine one two three, the best one to text a confirmation to?
CallerYes, that's fine.
GemmaPerfect. You're booked with Tom on Thursday from ten till eleven for a boiler repair. I've sent you a text confirmation, and Tom will message when he's on his way. Is there anything else I can help with?
CallerNo, that's everything. Thanks so much.
GemmaYou're welcome, Sarah. Have a good day, bye for now.
Generated for this demo with the same voice engine tenants use — a different voice for each business. Every name, number and postcode is fictional.
Stay in control
Stay in control of every conversation.
Review conversations, follow-ups and outcomes from one clear workspace — and see, in pounds, what it caught.
Ask AI“Missed calls after 5pm last month?”
ValueRevenue recovered, in pounds
Insights — when demand arrives, what customers want, next week's forecast
AI advisor — what to change and what it's worth, one click to apply
How it works
Set up once. Be there everywhere.
1
Teach it your business
Paste your website. ParlioTec drafts the greeting, FAQs, services and rules; you edit them in plain English.
2
Choose your assistant
Pick a name and a voice, set the tone, and decide which calls and messages always go to a person.
3
Connect your channels
Divert your number or take a new one, forward your enquiries mailbox, add the chat widget, connect your diary.
4
Go live
Make a test call, then publish. Your new front desk is ready — answering, booking and handing over, on every channel.
Industries
Built for businesses that can't afford to miss an enquiry.
Plumbers, heating & electrical
Jobs booked while you're on the tools. Emergencies to the on-call.
Field service & maintenance
Whole crew's availability pooled, straight into ServiceM8.
Clinics, dental & practices
No hold queue. Booked by appointment type, reminders sent.
Estate agents & lettings
Viewings booked, repairs ticketed, landlords called back.
Solicitors, accountants & advisers
Enquiries qualified, consultations booked, every call on record.
Agencies & resellers
Your brand, your domain, a tenant per client.
Security
Your customers' trust matters.
UK hosting, configurable call-recording consent, redaction and retention controls, GDPR export and erasure, two-factor authentication and a full audit log.
UK
Hosted and processed in UK regions
GDPR
Export and erasure per customer
2FA
Two-factor and session controls
Audit
Every change and access logged
FAQ
Quick answers
Does it work with my CRM and other tools?
Yes. Direct connectors for HubSpot, Salesforce, Pipedrive, Zoho, Google and Microsoft calendars, Teams, Slack, Google Sheets, ServiceM8 and Street.co.uk - and 7,000+ more apps through Zapier and Make. Every call, lead, booking and ticket lands where your team already works.
Is it one agent or four different bots?
One. Your business information, services, FAQs and rules are set up once and used on every channel. Each channel keeps its own controls — for example, which emails need approval before they go out.
Can it actually book appointments?
Yes, on every channel. On the phone, by email, SMS, WhatsApp and webchat it checks live availability in Google Calendar, Microsoft 365 or your scheduling tool (ServiceM8 or a signed webhook), offers real slots and books by your rules. Prefer to keep bookings in a tool like Calendly or Square? It shares your booking link instead.
What happens when someone needs a person?
On a call, a warm transfer: your team member hears a short briefing before the caller is connected. On text channels the conversation is handed to your Inbox and your team is alerted. Complaints, cancellations, refunds and legal matters always go to a person.
Does it keep my number and my email address?
Yes. Divert your existing number (or connect your PBX/SIP), and forward your existing mailbox. Email replies can be sent from your own domain once you add two DNS records.
How does the free trial work?
14 days, no card and no obligation. Plan limits don't apply during the trial so you can try everything. Cancel in a click from Billing.
More questions? See the full FAQ.
Be there for every customer conversation.
One AI agent, connected to the channels your customers already use. 14 days free — no card, no obligation.